Alice Ny
- Total activity 19
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Activity overview
Latest activity by Alice Ny-
Alice Ny created an article,
The Importance of Dog Eyewear: Protecting Your Furry Friend’s Eyes
As pet owners, we go to great lengths to ensure the health and happiness of our furry companions. While we often focus on nutrition, exercise, and regular vet check-ups, one aspect that is sometime...
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Alice Ny created an article,
How do I know that the glasses fit my dog?
Ensuring that your dog’s eyewear fits properly is essential for their comfort and safety. Here are some steps to help you determine if the glasses fit your dog correctly: Measure You...
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Alice Ny created an article,
1-Year Warranty for Dog Eyewear
Overview At Dog Eyewear, we understand that your dog's comfort and safety are of utmost importance. That’s why we offer a comprehensive 1-year warranty on our dog eyewear products. This warranty is...
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Alice Ny created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Alice Ny created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Alice Ny created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Alice Ny created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Alice Ny created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Alice Ny created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Alice Ny created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...